Resync an account
Resyncing fetches all your data from the start
Last updated
Resyncing fetches all your data from the start
Last updated
Resyncing can be useful if you notice that your trades in TradeStream don't match your actual trades. Resyncing your account often fixes these issues
To resync an account:
Go to the account manager in the bottom-left corner
Click on the three-dots next to the account you want to resync data for
Click
In the pop-up confirm that you want to resync data for your acocunt
Once you've started a resync you will have to wait 2 hours to do one again
A data sync will start for the account you decided to resync
If a resync doesn't fix your accounts problem please contact the TradeStream team through the chatbox in the bottom-right corner