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  1. Accounts

Resync an account

Resyncing fetches all your data from the start

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Last updated 9 months ago

Resyncing can be useful if you notice that your trades in TradeStream don't match your actual trades. Resyncing your account often fixes these issues

To resync an account:

  1. Go to the account manager in the bottom-left corner

  2. Click on the three-dots next to the account you want to resync data for

  3. Click

  4. In the pop-up confirm that you want to resync data for your acocunt

Once you've started a resync you will have to wait 2 hours to do one again

  1. A data sync will start for the account you decided to resync

If a resync doesn't fix your accounts problem please contact the TradeStream team through the chatbox in the bottom-right corner